Woman on the phone.

Telephone Banking

Quick and easy account access — right from your phone.

Whether you're at home, on the go, or just prefer to keep things simple, our Telephone Banking system is here to help you stay connected to your accounts 24/7.

Get your balance and latest transactions by dialing our automated telephone banking system.

 
1-833-546-4419
 

Getting Started

To access Telephone Banking, you’ll need:

  • Your account number

  • The Social Security number associated with the account

During your first call, you’ll create a secure PIN that you'll use each time you call in.

  1. Account Balance
  2. Account History
  3. Funds Transfer or Make a Payment
    1. Transfer funds immediately
    2. Schedule a funds transfer
    3. Payments menu
      1. Make an immediate payment
      2. Schedule a payment
    4. List scheduled funds transfers
  4. Card Services
    1. Activate a card
    2. Deactivate a card
    3. Re-order a card
  5. Stop Payment
    1. Stop payment inquiry
    2. Submit a stop payment; specific check
    3. Submit a stop payment; check range
  6. Interest Rates
  7. Get Bank Information
  8. Future Dated Transactions
    1. Hear ACH transactions
    2. List scheduled funds transfers
  9. Additional Options
    1. Get account information by email
    2. PIN maintenance (change PIN number)
    3. Merchant check verification 

Once you're set up, you can:

  • Check your account balance

  • Review recent account history

  • Transfer funds (immediately or scheduled)

  • Make or schedule payments

  • Manage your debit card (activate, deactivate, reorder)

  • Submit stop payment requests

  • Hear current interest rates

  • Review ACH and future-dated transactions

  • Update your PIN

  • Verify checks for merchants

  • And more!

  • Press 2 – Español

  • 8* – Use speech commands

  • 1* – Help menu

  • 3* – Main menu

  • 0 – Talk to an operator

  • # – Repeat

  • * – Go back

  • 5* – Skip

  • 7* – Hang up








Need help getting started?

Call or stop by your local branch — we’re happy to walk you through it!